Privacy Policy

The Kitchen Lab Brighton

Last updated: 9 November 2026

At The Kitchen Lab Brighton, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect your information when you visit our website, contact us or submit an enquiry through our advertising.

1. Who We Are

The Kitchen Lab Brighton is a kitchen design and supply business based in Brighton, East Sussex.

Website: https://thekitchenlabbrighton.com

Contact email: hello@thekitchenlabbrighton.com

Legal business name: The Kitchen Lab Brighton Ltd

We are responsible for the personal information we collect and use, as described in this policy.

2. Information We Collect

When you contact us or enquire about our services, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Postcode or project location

  • Details of your kitchen project

  • Your approximate budget and anticipated timescale

  • Any additional information you choose to provide

We may receive this information through our website, email, telephone or enquiry forms on Facebook and Instagram.

Our website may also collect technical information through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Discuss your kitchen project and requirements

  • Arrange consultations and provide quotations

  • Deliver our products and services

  • Maintain appropriate business records

  • Meet our legal and accounting obligations

We use enquiry information to respond to requests you make. We will not add you to marketing mailing lists without an appropriate lawful basis.

4. Our Legal Basis for Processing

Under UK data protection law, we process personal information where necessary:

  • To take steps at your request before entering into a contract

  • To fulfil a contract with you

  • To comply with legal obligations

  • For our legitimate business interests, including managing enquiries and providing customer service

  • Where you have given consent, when consent is required

5. Facebook and Instagram Enquiries

If you submit an enquiry through a Facebook or Instagram advertisement, Meta may share the information you provide with The Kitchen Lab Brighton.

We use this information to contact you about your enquiry and discuss our services.

Meta also processes information under its own privacy policy.

6. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers, including website hosting providers, email services, professional advisers and contractors where necessary to deliver our services.

We require appropriate safeguards when third parties process personal information on our behalf.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records and meeting legal obligations.

Where an enquiry does not result in a project, we normally delete or anonymise the information within 12 months of our last meaningful contact, unless there is a legitimate reason to retain it longer.

8. Cookies and Website Analytics

Our website is hosted by Squarespace, which may use cookies necessary for the website to function.

Additional cookies, including analytics or advertising cookies, may be used depending on our website settings. Where required, we will obtain your consent before placing non-essential cookies.

9. Data Security

We take reasonable steps to protect your information against unauthorised access, loss, misuse or disclosure.

Where personal information is processed outside the UK, we seek to ensure appropriate data protection safeguards are in place.

10. Your Rights

Under UK data protection law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request transfer of your information where applicable

To exercise your rights, please contact us using the email address above.

You can also raise a concern with the Information Commissioner's Office (ICO) at https://ico.org.uk.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our services, legal requirements or how we process personal information.

The latest version will always be available on our website.